Last updated: 31.03.2025. Our core offer – The S.I.M. (Sonix Impact Method) – comes with a 90-day Money-Back Guarantee under the following conditions:
1. The Guarantee
If we do not help increase your website’s conversion rate by 30% or more within 90 days, you are eligible for a full refund of all fees paid.
2. Eligibility Requirements
To qualify, you must:
- Provide access to all relevant platforms (e.g., CMS, analytics, ad accounts, etc.) – Implement all changes we recommend within a reasonable timeframe
- Allow our team to run A/B tests and experiments as needed
3. Exclusions
The guarantee does not apply if:
- Changes were not fully implemented
- Your offer, product, or business model changed significantly during the engagement
- There were delays or a lack of cooperation that impacted performance
4. Claiming a Refund
To initiate a refund request, email refunds@sonixmedia.net within 90 days of project start with documentation of results and implementation.
5. Discretion
Sonix Media reserves the right to evaluate the situation and determine refund eligibility based on the terms above.